
Frequently Asked Questions
You can place an order here in the app or online at www.hhgdesigns.com. Simply select the product you need and complete your order online—there is no need to select a school.
To check the status of your order, simply log in to your account and navigate to the 'Order History' section. There you will find detailed information about the current status of your orders.
We do not offer refunds; however, if your product is received damaged, we can provide an exchange for the same item. If you have received a damaged item, please get in touch with our customer support team at Support@hhgdesigns.com with photographic evidence of the damage within seven days of receiving the product.
At HHGrafix, we want you to feel confident and comfortable in your new gear. We offer a detailed sizing chart for all our products on the product page to ensure you get the perfect fit. Each chart includes chest, waist, hips, and length measurements, which you can compare to your measurements. Also, if you're still unsure, contact our dedicated customer service team for personalized assistance. We're here to help you find the right size so you can sport your new uniform with pride and confidence! Happy shopping!
Currently, we operate exclusively online and do not have a physical store. You can shop conveniently from our website and enjoy our products from the comfort of your home.
We previously offered local pick-up at the school, but we have discontinued this service. Currently, we provide flat-rate shipping and offer free shipping for orders over $200.
