At HHGrafix (HHG), we value the privacy and safety of our customers and website visitors. This Privacy and Safety Policy outlines how we collect, use, store, and protect your personal information when you interact with our store website. By using our website, you consent to the practices described in this policy.

1.1 Personal Information: When you purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details. This information is necessary for order processing, shipping, and customer support.

1.2 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These technologies collect non-personal information such as your IP address, browser type, device information, and website usage patterns. You can control cookies through your browser settings.

1.3 Log Files: Like most websites, we gather certain information automatically and store it in log files. These include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information enables us to analyze trends, administer the site, track users' movements, and gather demographic data.

 Information Use

2.1 Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, including shipping, tracking, and customer support.

2.2 Communication: We may use your contact information to communicate with you about your orders, provide updates on our products and services, respond to inquiries, and send promotional materials. You can opt out of marketing communications at any time.

2.3 Website Improvement: We analyze non-personal information and website usage patterns to improve our website's functionality, user experience, and customer service.

Information Sharing

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and servicing your needs. These service providers can access personal information only as necessary to perform their functions and are expected to maintain confidentiality.

3.2 Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Children's Privacy

Please be aware that our website is not intended for users under 18 years of age. We do not intentionally collect personal information from individuals under the age of 18. We will delete it immediately if we find that we have unintentionally gathered such information.

 External Links

Our website may contain links to external websites that we do not operate. We have no control over the content and practices of these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.

 Policy Updates

We reserve the right to update this Privacy and Safety Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect upon posting. We encourage you to review this policy periodically for any updates.

If you have any questions or concerns about our Privacy and Safety Policy or how we handle your personal information, please don't hesitate to contact us using the information provided on our website.